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Booking a shortlet on Flatmates Nigeria
Select nightly or weekly stays directly from a shortlet listing page.
Check-in and check-out instructions
Your host will send check-in details 24 hours before your arrival.
Early check-in and late check-out requests
Message your host directly - they may accommodate if the space is available.
What's included in a shortlet listing
Listings specify utilities, Wi-Fi and amenities - read the listing carefully.
Refunds for shortlet cancellations
Refunds depend on how far in advance you cancel and the host's policy.
Raising a dispute for a shortlet stay
Contact support within 24 hours of check-in if there are any issues.
Booking a shortlet on Flatmates Nigeria
Select nightly or weekly stays directly from a shortlet listing page.
Check-in and check-out instructions
Your host will send check-in details 24 hours before your arrival.
Early check-in and late check-out requests
Message your host directly - they may accommodate if the space is available.
What's included in a shortlet listing
Listings specify utilities, Wi-Fi and amenities - read the listing carefully.
Refunds for shortlet cancellations
Refunds depend on how far in advance you cancel and the host's policy.
Raising a dispute for a shortlet stay
Contact support within 24 hours of check-in if there are any issues.
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