Hospitality
Welcoming your first guests
5 min read
First impressions on day one shape every review you'll ever get. A 30-minute prep ritual makes the difference between a good stay and a great one.
Message before they arrive
Send a check-in note the morning of arrival with the address, gate code, and how to find you. A short voice note feels warmer than a wall of text.
Have one good towel and clean sheets ready
Hotel-grade isn't required. Crisp, clean, and folded is.
Leave a starter pack
Two bottles of water, sachet of coffee, instructions for the AC and inverter on one printed page. Costs you under ₦1,000 and earns five-star reviews.
