Make hosting easier
Simplifying check-in and handover
5 min read
Self check-in is the single biggest UX upgrade you can make as a host. It removes the most stressful part of arrival for both sides.
Keybox over personal handover
A ₦12,000 lockbox at the gate beats a midnight handover where neither party is at their best.
Send the access instructions twice
Once 24 hours before, once 2 hours before. The second nudge catches the guest while they're in transit.
Photograph the keybox and the box code prompt
Visual instructions beat text every time. Annotate the photo with arrows if needed.