Contact

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Reach our support team - we aim to respond within 2 hours.

Get in touch

Choose how to reach us

Email support

For bookings, payments, and account issues

We aim to respond within 2 hours between 8 AM – 10 PM WAT.

support@flatmates.com.ng

Safety issues

For urgent safety concerns

Safety emails are monitored 24/7. In physical danger? Call 112 first.

safety@flatmates.com.ng

Press & partnerships

Media enquiries and business partnerships

We respond to press enquiries within one business day.

press@flatmates.com.ng

FAQ

Common questions

Self-service

Try the Help Centre first

Our Help Centre has answers to over 24 common questions - from booking and payments to host tools and identity verification. You might find your answer instantly.

Browse help articles